Delivery is to
UK mainland only excluding Scottish Highlands and Islands,
Isle of Wight, Isle of Man and Northern Ireland where additional
regardless of the number of items* are charged on a UK mainland
rate of £9.95 ("next day", "morning"
and Saturday delivery surcharges will still apply, see below).
After you make your order we will normally attempt to contact
you by phone within 2-5 working days to arrange a convenient
delivery day. This is also an ideal time for you to
ask us any questions about your purchase, we are always
more than happy to give advice about our plants. You
will not be charged for any purchases until after this time.
We will not dispatch without this prior confirmation.
delivery will be scheduled to arrive between 9.00 am and
5.00 PM Tuesdays to Fridays. Plants can be left outside
or with nieghbours by prior arrangement but we cannot be
held responsible for any loss.
will normally dispatch within 7 days of confirmation of
order subject to availability (please note that we will
not deliver if ambient overnight temperatures are likely
to damage your plants if overnight temperatures are
very low you may have to wait a few days before we are able
to deliver your plant safely, we are sure you will understand).
*Delivery on Saturdays mornings can be specially
arranged for orders received before 11.00am on the Thursday
of that week - please note there is a £45 surcharge
for this service.
to the Scottish highlands. There is a surcharge of £9.75
for this service and deliveries may take an extra day
please contact us if you are not sure what postcodes constitute
a highlands delivery service.
day delivery can also be arranged for confirmed orders
received before 11.00am Mondays to Thursdays on the day
before receipt - please note there is an additional £10
surcharge for this service. This service is not available
for Scottish highlands.
delivery (before 12.00 noon) add £5 surcharge.
up. If you have ordered a plant with a self-watering
container and would like us to pot up for you this can be
arranged but due to the increased P&P costs there is
a additional charge of £5 for containers less than
29cm across, £10 for containers from 30cm to 45cm
across, for ready potted containers over 46cm please contact
be assured, your plants are securely packaged, delivered
by tried and trusted couriers and will reach you in perfect
Important Note - Some of our very large specimen plants
and some particularly bulky orders will incur an additional
delivery charge, however, if this is the case, we will notify
you beforehand and you will not incur any charges until
you agree to the delivery arrangements and costs. This is
a rare condition and we assure you we will always let you
know in advance.
our Terms and Conditions please
you have any questions please contact us by e-mail.