Security and personal data

Dear customer.

As you probably know new legislation comes into effect on 25th May 2018. You can be assured we do our utmost to keep your information secure. At House of Plants we hold your personal and/or company information on our systems in order to process your order. We do not use your information for any marketing purposes. We will NOT share, sell, distribute or lease your personal information to third parties unless we are required by law to do so .

Your contact details

We use an established, recognised shopping cart service provider - RomanCart - to process and store your address and contact information securely. The RomanCart system is secured by VeriSign EV SGC SSL certificates.

Payment details

We do not have access to any of your sensitive payment details. We use recognised, payment card processing service providers - WorldPay and PayPal- to process and store your payment card details. Both services use the latest state-of-the-art encryption technology to protect your card details during transmission over the internet. Your card details are stored whilst the transaction is processed in accordance with the Payment Card Data Industry Security Standards.

Security

All transactions are secure. Shopping here is one of the safest and easiest ways to shop online.

How can I verify that the credit card page is secure? - This is easy, when you have entered your name and delivery details and decide to proceed to the secure payment page you will see the lock icon in the status bar of your browser. Just hover your mouse over it and it will show you that it's "SSL Secured 128bit"

Anonymised data

We may also collect general user tracking information related to our website use using Google Analytics (see below). This information is collected and stored whenever a request is made for any page or image on our servers. This information can be analysed and presented in the aggregate or organized by user sessions. We may use general tracking information (generated by Google Analytics) for analysis and reporting on site activity. For example, we may want to know how long the average user spends on our site, or which pages or features get the most attention.

Storage of your personal data

We will only keep your personal data for as long as we need to in order to fulfil the relevant purpose(s) it was collected, as set out above in this Notice, and for as long as we are required to keep it for legal purposes. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.

Kind Regards
The House of Plants Team
and
The Directors of Expertage Limited.